Support
We are here when you need us
This page is for students, guardians and teachers using the ShareBri app. If you run a centre, please use the Contact page instead.
Ask the right place
Who should you ask first?
Your ShareBri account is created and managed by the centre you study or teach at. That decides who can resolve what — and asking the right side is usually much faster.
Ask your centre
Your centre holds the learning records and the account permissions. Only they can:
- Create, suspend or restore an account
- Correct your name, email or phone number
- Assign or change classes, or pause enrolment
- Change attendance, lesson notes or scores
- Handle contracts, fees and outstanding balances
- Link a guardian to a student
Ask ShareBri
We handle the technical side of the app and the platform:
- The app crashes, freezes or will not open
- Sign-in fails even with the correct password
- Push notifications never arrive
- A document or video will not open
- Questions about privacy and personal data
Ready when you are
Ready for your center to run more smoothly?
Whether you teach solo or run an entire system, ShareBri has a starting point that fits you.